Susan and Carla had tried finding a business coach for years before meeting Sian, but none had seemed a good fit for their business. 

Over 12 months working with Sian, Susan and Carla reduced their working hours dramatically and achieved that work-life balance they were looking for. Following Sian’s advice, they also increased their revenue by another $400,000. They achieved this by reducing their hours as therapists, refocusing their time on strategically growing a new income stream based on their experience and knowledge, and developing the skills and roles of their team of therapists. 

When Susan and Carla started working with Sian, they knew they needed to change as they had little time for life outside of work, but they were reluctant to let go of their ‘therapist’ roles and had little confidence that their business could run properly unless they were giving it almost 24/7 attention. 

Sian worked with them over twelve months, convincing them to reduce the number of hours they were doing clinically and to refocus on building the business in a way that met their goal of finding work-life balance. 

Sian realised that Susan and Carla had accumulated a wealth of knowledge around helping children with dyslexia. They had been thinking about creating some sort of course to train other speech pathologists in this specialty but had not had the time to put the thought into action. Sian encouraged Susan and Carla to take time to build the course and provided input which helped them to scale the content into a profitable and manageable course structure, so that people could move from a basic course through to intermediate and advanced courses and an optional mentoring program.  

Another key area that Sian focused on with Susan and Carla was to build staff capability and team work, and to ensure new hires were the right fit for the business. Initially, Susan and Carla were skeptical that their business would run as well if they were not actually doing the work themselves. However, taking Sian’s advice, they promoted some staff into leadership positions and worked with their staff to develop team values and training on how to develop their caseloads to match their ideal clients. The results have been amazing, with the team closer than ever, happier, and everyone prepared to pitch in and help each other. The results have confirmed Susan and Carla could step away from much of the day-to-day detail of the business without a negative impact on their practice. 

Susan and Carla have completely restructured their days since beginning their work with Sian. Life is more manageable and enjoyable. They are happier in their business, their staff are happier, and they have achieved a work-life balance while increasing their revenue by 40%. 

When Lyndsey first joined the Program, she had just taken on two new staff members. However their books were not filled. Lyndsey found that online bookings were particularly difficult for one of the new staff members. People seemed to ‘skip’ him and choose a different therapist. Using Sian’s Program, Lyndsey worked with the new staff member to identify his ‘ideal client’ and then focused on determining how to reach the right people, and build the right relationships to fill his books. Over a period of four months, his client numbers had doubled and he was happy to be working with clients he enjoyed. Lyndsey found that he was motivated to see these clients as they matched his area of interest, so his patient-visit average improved overall. 

Concurrently, Lyndsey worked on attracting more clients into the practice with her other therapists. Overall, the Practice more than doubled their clients, and that was on a traditionally ‘quiet’ month. 

At this stage, space became an issue as treatment rooms became fully booked and it coincided that commercial space became available on the floor below their practice. Because their client numbers had changed so much within a short period of time, Lyndsey had the confidence to lease the extra space with the full support of her husband, who could see that financially, the space would pay for itself. 

Within 9 months, Lyndsey’s dream of expansion had taken place and she was only $3,000 off her 12 month financial target. She is now planning to expand the range of services her clinic offers.  

Stefanie joined Sian’s Accelerator program when she had just started her business and she was very anxious about her future. Her business was only a few weeks old. Stefanie had a few clients per week, but no idea how she was going to get enough clients to make her own business financially viable. Participating in the Accelerator program allowed Stefanie to meet other people doing Sian’s programs and gave her confidence to enrol in the Mastermind Program.  

When Stefanie started working with Sian, she was seeing a few clients a week. These were not ‘ideal clients’ and they individually took up a lot of time as she was not familiar with their issues. Now, the majority of her practice is ‘ideal clients’ which match Stefanie’s expertise. There is no longer a lot of research time as her clients have similar issues. She has a full case-load and has attracted people that are similar, nice to work with, who pay their bills and do their homework! 

Stefanie’s work with Sian helped her to change her whole mindset about money and her business. Sian helped Stefanie to think strategically about her business both in the short and long term, how to grow her business once the books are full and what that might look like. Stefanie found this was an important difference that the Mastermind Program has over other programs out there – others were too small picture, just looking to fill the business next week, instead of looking at the long term, or how to grow the business further once your books were full. 

Shortly after joining the Mastermind Program, Stefanie fell seriously ill. While this compromised how well she could implement the program, Sian and Stefanie worked together to ensure she could grow her business during this challenging time and take a lot of days off to rest and get healthy. This setback helped demonstrate to Stefanie that it was possible to grow the business, yet still take personal time to rest. 

After six months working with Sian, and seeing the results despite her illness, Stefanie has realised that she doesn’t have to work 50-60 hours a week like she did previously. Instead, she can own a successful business working with clients she likes and also build in the time to do other projects she is passionate about – like running workshops or writing a book. 

Stefanie now has less stress and anxiety. She has been able to let go of worrying about the details, grown in confidence, and now enjoys her business. She feels confident that she has the tools to grow the business into the future while still allowing a good work/life balance. 

These results were not immediate, but Stephani kept putting in the work, following the program week after week. She says for the first month it felt like she was putting in the work, but nothing was happening, and during this time, Sian’s guidance and motivation were key to keeping her on track. When results came in week 8 of the program, they came swiftly and she received a tsunami of referrals. This gave her confidence in the process, knowing that she now knew how to attract ‘ideal clients’ to her new practice. 

Stephani is now doing work she loves, full time in her own business. She feels a great sense of personal satisfaction and professional fulfillment. She recognises that she would not have gone about building her business the way she has if it wasn’t for Sian’s program. 

Working with Sian helped Stephani to identify and attract the type of clientele she wanted to work with, and to focus on servicing a niche that she felt expert in. This is an important element of her new business model as Stephani feels this approach is very client focused. By focusing on a specialty that she loves and is expert in, she is providing her clients with the expert help they need. This is a level of service that they could not get from a general psychotherapist. 

Sian’s program provided structure, accountability, and support both directly though the mentoring and through interaction with the other women doing the program. Stephani found that the step-by-step approach that she was given by Sian was easy to understand and to follow. So the program offered a valuable combination of a ‘recipe’ to follow, along with the emotional support and guidance to help her develop a mindset for success. 

Stephani has been able to build a business that provides her with personal and professional satisfaction, financial safety, and fits her own schedule. She is enjoying the freedom of developing her own successful Practice and feels that she now has the tools to navigate being a business owner into the future.